Welcome to the LEDsvet.si online store - your trusted Slovenian provider of quality tools, garden machinery and technical equipment for home and construction. Our main mission is to provide top-quality products that make your work easier, whether you are a passionate home craftsman, an experienced builder or just decorating the surroundings of your home.
Our Story: From Field Experience to Leading Online Store
The story of our family business began in 2017. Founder Rok Groznik had already gained valuable experience in the industry before the company was founded, and with his deep knowledge of the needs in construction and home furnishing, he created his own success story.
From a modest initial offering of specialized tools, we have grown through continuous investment and market awareness into one of the leading equipment providers in the region. By shifting to online sales, we have enabled customers to make fast, secure and convenient purchases with just a few clicks, regardless of where they are in Slovenia.
Wide range: More than 8.000 products for construction, home and garden
Today, our team consists of more than 10 professionally trained employees, and our carefully selected range of more than 8.000 products awaits you . Our sales program includes:
Tools and construction equipment: Professional hand and power tools, measuring instruments and equipment for all types of construction and craft work.
Garden equipment and machinery: Everything for lawn care and maintenance, garden tools and accessories for landscaping throughout all seasons.
Home products: High-quality technical equipment and solutions for maintaining and improving the living environment.
Why do customers choose Rok Groznik sp Online Sales?
Despite our growth, we remain true to our family values - a personal approach, honesty, and the satisfaction of each customer are our top priorities.
Our key advantages:
Fast and reliable delivery: We understand that time is money when it comes to projects. We ensure fast delivery of ordered products directly to your home, to your chosen parcel locker or straight to the construction site.
Partner sales with the largest retailers: We are proud to be a reliable partner with the largest Slovenian e-commerce stores, such as Mimovrste, Shoppster, Gambit EnaA and Bigbang . This confirms our high level of reliability and quality.
Exceptional responsiveness and expert advice: Do you have a question about choosing the right tool? Our team provides you with quick and professional answers and helps you choose the right solution for your needs.
Following modern trends: The construction industry is constantly evolving. That's why we are constantly upgrading our offering with the latest technologies and trends on the market.
Looking to the future
In the future, we plan to further expand our offering and ensure the best price-quality ratio. We are aware that customers are the key to our success, so we will continue to build on trust, speed, and a superior user experience.
Explore our wide range of tools and equipment and trust our experienced team of experts with your next project!
Ordering and Purchasing
Question: How do I place an order in the online store?
Answer: Ordering is very simple. Select the desired product and click the “Add to Cart” button . Once you have selected all the products, click “Complete Purchase” and follow the instructions to enter your details and confirm your order.
Question: How can I check the status or balance of my order?
Answer: You will receive a notification via email and SMS from the delivery service for each stage of processing your order.
Question: Can I cancel or change an order I have placed?
Answer: Of course. If you wish to cancel or change your order, please contact us via email as soon as possible.
Payment and Invoices
Question: What payment methods do you offer?
Answer: On our website you can pay by credit card, via PayPal, by direct bank transfer, with VALU moneta, and we also allow payment in installments LEANPAY and COD payment upon receipt.
Question: Is cash on delivery possible?
Answer: Yes, of course. During the checkout process, fill in your delivery details and you will be able to select cash on delivery from the available payment options.
Question: Where and when will I receive an invoice for my purchase?
Answer: You will receive an invoice for your order in electronic form to your email address immediately after payment is received.
Question: How is the security of online payments ensured?
Answer: Our website uses a secure SSL connection , and all payment transactions are processed through highly secure payment processors.
Delivery and Pickup
Question: How long does it take to deliver ordered products?
Answer: Delivery of in-stock products usually takes up to 24 hours during business days from the day the order is placed.
Question: What are the delivery costs and when is delivery free?
Answer: Free shipping is available for all orders and products over €30 with prepayment . For orders under €30 and for CPD payments, the shipping cost is €4,99 for Slovenia.
Question: How can I track my package?
Answer: As soon as your order is shipped, you will receive an SMS and an email with a tracking number, which you can use to track the package.
Question: Can you deliver the order to another address?
Answer: Yes, we can easily deliver your order to any address you want. Simply enter a different delivery address during the ordering process.
Question: Do you offer international delivery?
Answer: Yes, we deliver products to all neighboring countries and to members of the European Union.
Question: What happens if the product is currently out of stock?
Answer: Most products are available for immediate delivery. If a product is out of stock, this is clearly indicated on the website and purchase is not possible at that time. Alternatively, you can subscribe to a notification to be notified as soon as it is available again.
Returns, Warranty and Service
Question: How can I return a product if I am not satisfied with it?
Answer: If for any reason you are not satisfied with your purchase, you can return the product to us within 14 days of receipt along with the accompanying documentation to our warehouse address. The product must be undamaged and in its original packaging. Please contact us via email or phone for detailed instructions before returning.
Question: What should I do if I receive a damaged product?
Answer: If you have received a damaged product, please contact us as soon as possible via email or phone so that we can provide you with further instructions for a quick return or exchange process.
Question: How long does it take to get a refund?
Answer: We will refund the purchase price as soon as possible, but no later than 14 days from the date of receipt of the returned product in our warehouse.
Question: What is the warranty on the products and where are repairs carried out?
Answer: All electronic products are warranted for 12 months from the date of purchase. For service, repairs, and detailed instructions, please contact us via email or phone - never repair products yourself!
About the Company and Customer Support
Question: What is on offer in your online store?
Answer: Our online store specializes in selling quality tools, technical goods, and home and garden equipment. You can view the entire range on the front page.
Question: How can I contact customer support?
Answer: For help with your purchase, product questions, or additional information, you can contact us anytime via email or phone. We will be happy to help you!
Question: How can I get a discount or promotional code for my purchase?
Answer: We occasionally run special promotions, discounts, and promotional codes. Follow us on social media or sign up for our newsletter to stay up to date with the latest deals.
Question: Where can I find more information about data protection and general terms and conditions?
Answer: Your personal information is safe with us (we use secure encryption and cookies to operate the site). All details about operations and returns can be found at the link: TERMS AND CONDITIONS AND RETURNS
